ProSource Customer Returns and Refund Policy
At ProSource, customer satisfaction is our top priority. We want you to be completely satisfied with your purchase, and we stand by the quality of our products. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Please review the following guidelines for returns and refunds:
30-Day Satisfaction Guarantee:
We offer a 30-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase within 30 days of receiving it, you are eligible for a refund or exchange.
Returns Process:
Opened Products: If you are unhappy with an opened product, simply contact our customer support team within 30 days of your purchase. We will guide you through the return process.
Unopened Products: If you have an unopened product that you wish to return, please contact our customer support team within 30 days of your purchase. We will provide you with return instructions. Once we receive the unopened product in its original condition, we will process a refund to your original payment method, minus any shipping costs.
Shipping Costs:
For product returns, customers are responsible for covering the shipping costs associated with returning the product to us.
Exceptions:
In the event of a product defect or damage, please contact our customer support team. We will assist you in resolving the issue with a replacement or refund.
Contact Us:
Please fill out the form below and attach any photos if necessary to expedite your return. If you have any questions or concerns regarding our returns and refund policy, please don't hesitate to reach out to our customer support team at customerservice@prosource.net
We are here to help and ensure your experience with ProSource is exceptional.
Thank you for choosing ProSource. We appreciate your trust in our products and services.
